Call 248-619-9710

Shipping

We ship to locations within the United States. In order to ship to Canada or Mexico, you need to contact us directly (you cannot order online). We do not ship outside of North America.

When you place an order, we will estimate shipping and delivery dates for you based on the availability of your items and the shipping options you choose. Depending on the shipping provider you choose, shipping date estimates may appear on the shipping quotes page.

General stock items, such as bus plugs and panel switches ship on average within a day of placing and order. Orders for bus duct depend on the quantity and type of items ordered.

Repairs and custom builds are estimated on a per order basis.

Please also note that the shipping rates for many items we sell are weight-based. The weight of any such item can be found on its detail page. To reflect the policies of the shipping companies we use, all weights will be rounded up to the next full pound.


Large Items

Many items cannot ship by package service (UPS or FedEx) due to their size and/or weight. Items such as bus duct, larger tap boxes, and larger bus plugs must ship by motor freight. Our preferred carrier is Estes (www.estes-express.com). Let us know if you want your item shipped by another carrier.

The shipping cost for items shipping by motor freight will be estimated during the checkout process. The final purchase amount billed to your credit card will be the actual cost of the shipping.


Problems in shipment

Our terms are FOB Origin, which means you own the item once it leaves our facility. We are generally willing to work with you on shipping problems, including damage. We do our best to package items to insure they are not damaged in shipping.

We do not insure items against loss or damage, unless instructed to do so by you, at added cost.